unified
UC-GOV-27 — Manage privacy complaints and account for disclosures
Implement a process to receive, track, and resolve privacy-related complaints, concerns, and questions from individuals within defined response times, including escalation paths and feedback to complainants. Maintain an accurate accounting of disclosures of personal information — including date, nature, purpose, and recipient — retained for the required period and made available to the individuals concerned upon request.
In catalog since 2026-09-17T22:28:00Z · Last changed 2026-09-17T22:28:00Z (f368a6cce277)
Record JSON · Open in map · Data retrieval guide
Catalog revision: 791ff2dd3a45707290badee660f185e514d15f1cf518908628f425c2f2c56ee4. A connection does not establish full coverage.
Attributes
- domain
- Governance, Policy & Oversight
- type
- corrective
- category
- administrative
Details
- unified_id
- UC-GOV-27
- title
- Manage privacy complaints and account for disclosures
- statement
- Implement a process to receive, track, and resolve privacy-related complaints, concerns, and questions from individuals within defined response times, including escalation paths and feedback to complainants. Maintain an accurate accounting of disclosures of personal information — including date, nature, purpose, and recipient — retained for the required period and made available to the individuals concerned upon request.
- domain
- Governance, Policy & Oversight
- control_type
- corrective
- control_category
- administrative
- members
- framework
- nist-800-53
- control_id
- PM-21
- coverage
- full
- relationship
- superset_of
- framework
- nist-800-53
- control_id
- PM-26
- coverage
- full
- relationship
- superset_of
- guidance
Source
No record-specific source URL is provided.
Connections
- UC-GOV-27 — Manage privacy complaints and account for disclosures maps_to PM-26 — Complaint Management
- framework
- nist-800-53
- control_id
- PM-26
- coverage
- full
- relationship
- superset_of
- delta
- Not provided
- source_version
- Rev. 5
- provenance
- mapper
- coworkcanvas-compliance-graph
- reviewDate
- 2026-09-07
- direction
- canonical_to_source
- defaultConfidence
- medium
- defaultStatus
- active
- note
- Each member is a documented relationship claim from the canonical unified control to a source control or guidance proposition. relationship: equal|superset_of (full) / intersects_with|subset_of (partial) / informs (guidance). confidence 'medium' = single-mapper, documented, not yet externally corroborated. source_version is the member framework's edition from the standard version register.
- UC-GOV-27 — Manage privacy complaints and account for disclosures mitigates Litigation, investigation and enforcement exposure
- strength
- primary
- rationale
- Tracking and resolving privacy complaints and accounting for disclosures satisfies data-subject rights, reducing regulatory escalation.
- UC-GOV-27 — Manage privacy complaints and account for disclosures mitigates Stakeholder trust and social-license erosion
- strength
- related
- rationale
- Responsive complaint resolution and disclosure transparency preserve individual trust.
- UC-GOV-27 — Manage privacy complaints and account for disclosures maps_to PM-21 — Accounting of Disclosures
- framework
- nist-800-53
- control_id
- PM-21
- coverage
- full
- relationship
- superset_of
- delta
- Not provided
- source_version
- Rev. 5
- provenance
- mapper
- coworkcanvas-compliance-graph
- reviewDate
- 2026-09-07
- direction
- canonical_to_source
- defaultConfidence
- medium
- defaultStatus
- active
- note
- Each member is a documented relationship claim from the canonical unified control to a source control or guidance proposition. relationship: equal|superset_of (full) / intersects_with|subset_of (partial) / informs (guidance). confidence 'medium' = single-mapper, documented, not yet externally corroborated. source_version is the member framework's edition from the standard version register.
- Privacy Program Operations (Consent, Complaints & Sharing) operates UC-GOV-27 — Manage privacy complaints and account for disclosures